how customer service should be done
A few days ago, I sent feedback to Round Table Pizza about a very late delivery and a disappointing customer service experience. The next day, I received a personal reply from the *son of the founder* apologizing for the poor service, letting me know what they should have done, and what they will be doing going forward.
That, my friends, is a business with commitment to their customers...a rare find nowadays.
1 comment:
I work in customer service industry. I try to give my best. But as human being i am tired of this job. Because in this business there is less of expressions and more of control and step by step transactions.
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